At Just Marine Fish.com, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here please use our contact form.
Frequently Asked Questions
How Often do You Receive New Fish?
We Receive new fish almost daily. Some are in limited Quantities depending upon there rarity, all of the fish go into our quarantine tanks and are observed to be sure they are healthy, eating right and are safe to put into your tank!
Why Don’t You Offer a 7 or 14 Day Guaranty?
We believe our fish are of the highest quality and disease free as can be found anywhere! We will NEVER knowingly ship a sick or diseased fish and risk our reputation just to “Sell” a fish. But we cannot guaranty the condition of the tanks that our fish go into once they are shipped.
Why Don’t You Offer free Shipping?
Simple, we don’t want to insult the intelligence of our customers. We do not make money from shipping, period. We find it offensive that other web sites offer “free shipping” while charging for boxes, delivery fees etc.
How Do I get A Catalog ?
With new fish arriving daily we simply can not publish a catalog. To keep updated, bookmark our site and check back often. Sales (when applicable) are sent out via email to the members of our mailing list.
